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« Friday « April 22, 2005
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The Dumbing Down of America
(PC Magazine)
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Dvorak: "Are these people so helpless that they will just anonymously ask a brick wall questions that they should be able to find the answers to themselves? After all, they have computers, or they wouldn't be able to post these questions. Can't they use the computers to find out the answers immediately?"While I agree with the columnist's general sentiments, years of observing this kind of behavior at the office leads me to this conclusion: people crave a human touch, or even just a voice, in an environment saturated with technology. Very few people are equipped to deal solely with machines and souped-up calculators. Sure, the computer could answer simple questions easier and quicker than a person, but there's absolutely zero possibility any kind of human interaction with that scenario.
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